We use your personal data so that we can:

  • Record who is submitting the complaint and details of other relevant parties;
  • Prioritise our investigation into the complaint; and
  • Contact you about the complaint

We will only share it with any third parties where there is a statutory requirement.

We ask you to:

  • make sure the information you supply is accurate; and
  • inform us as soon as possible if this information changes, i.e. your contact details or address

We are committed to ensuring that your privacy is protected by adhering to data protection laws. Your personal data will be processed in accordance with our privacy policy.